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Customer Satisfaction by Michelle Spaul

Scope and purpose of this privacy statement and cookie notice (16 May 2018)

This statement and notice apply to this website – – only. They describe the ways in which Delta Swan Limited collects, stores, processes, shares and deletes your personal data.

Collection, storage and processing of personal data

This is a brochure site, it does not collect, store or process personal data.

However, the site does use Google tools to understand how the Site is used and accessed to improve the experience of visitors to this site. Google uses cookies to create this understanding, but user data is anonymous. Google stores the information its cookies collect on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Any information generated by Google’s cookies is used in accordance with our Privacy statement and cookie notice and Google’s privacy policy and cookie policy.

Delta Swan Limited does not use any information derived from cookies, nor any IP addresses we collect, to identify any individual user of this Site.


Cookies are small computer files which are downloaded by websites and stored on your device. uses a small number of cookies to increase functionality, make your visit to the site more enjoyable and keep us all safe.

For example, the cookies notice places a cookie on your device so that you do not need to confirm it every time you visit the site.

If you would like to learn more about cookies, including how to block them, please refer to this website for instructions: The link opens in a new tab.

Contacting us

If you contact Michelle using the meeting booker or contact form, she will respect your privacy. The contact form simply sends an email and stores no data. To use the meeting booker you will be asked to review the privacy policy of 10-to-8. This page explains how they protect our personal data. No information will be passed to third parties and Michelle uses the latest cyber security advice to keep all her devices, applications and storage save from hackers and malware.

You have a right to erasure of personal data and it will be deleted upon your request. Otherwise, Michelle will retain your phone number and email address until the possibility of working together has passed.

If you wish to discuss this privacy statement or cookie notice, please use the contact form to get in touch.

Changes to this policy

If the nature of this site changes, this policy will be updated. Please return to this page for details of any changes.

Data Protection in contract

Working with you may give me access to the personal data of your staff, suppliers or customers. In all situations, I will manage these data within the requirements of the GDPR.

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